Dallas Fort Worth International Airport was a state of the art facility when it opened in 1974. In many ways it remains such with flight control systems, the layout and design of the runways, etc. But after billions of passengers had passed through the terminals, they were starting to show their age. Only Terminal D, which opened in 2005, had a modern feel to it. That all started to change today as American Airlines and DFW opened a newly refurbished section of Terminal A, part of a $2.3 billion 7-year project to renovate the four terminals (A, B, C, and E) that opened in 1974.
Their press release describes it best:
FORT WORTH, Texas – The fresh, new look of American Airlines is taking off at Dallas/Fort Worth International Airport. Today, American and DFW Airport announced the completion of Terminal A – Phase 1 under the Terminal Renewal Improvement Program (TRIP). The Phase I opening includes gates A8 through A16, including the check-in and entrance area, as well as the parking structure adjacent to these gates, and is designed to increase customer convenience and satisfaction by offering a more intuitive airport experience.
“Today we take another important step forward in our journey to build a more modern travel experience to better suit the needs of our customers,” said Kevin Cox, American’s Vice President – Real Estate. “DFW Terminal A – Phase 1 sets the stage for future next generation airport improvements, and will be a tremendous model for us to further refine how we integrate our new look and feel into our airports in the future.”Numerous architectural, systems and engineering renovations have been made to create a more eco-friendly and aesthetically pleasing airport experience, while also being more customer-friendly. Some of the terminal enhancements include incorporating the bright, clean feel of American’s fresh new look announced in January.
Additional features for American Airlines customers include:
- An open layout to allow for continuous customer flow
- Power outlets and work tables at all gates
- Next-generation kiosks with self-tag capabilities for checked baggage
- Single-agent podiums to provide a more personalized experience
- A separate area for Priority check-in
Customers traveling through DFW Terminal A will also enjoy an expanded security area with new technology that will soon display wait times in real-time, as well as increased concession offerings with a variety of healthy dining options.
In 2011, DFW Airport Iaunched the first major construction phase of its $2.3 billion TRIP, a seven-year renovation of the airport’s four original terminals that opened in 1974. Renovations will take a phased approach for terminals A, B, C and E. American Unveils Its Next Generation Airport at DFW Terminal A March 26, 2013
“Today is a special day for DFW Airport and American Airlines, as we welcome passengers to our greatly improved Terminal A,” said Jeff Fegan, CEO of DFW Airport. “With new concessions, reimagined passenger flows, updated finishes and a completely revamped section of Terminal A, DFW Airport is solidifying its place as one of the world’s top airports for customer service, and we stand ready to meet the needs of our passengers for the next 40 years.”
As TRIP moves forward, the American Airlines next generation airport concept will expand through DFW Terminals A, B and C. Additional upcoming next generation airports include LaGuardia Airport (LGA) later this year, with plans for further expansion to additional cities. For more information on American’s next generation airport, and to learn more about the progress of the new, modern American, visit aa.com/newamerican.
DFW is a world-class airport. Terminal D is a world-class terminal. The other terminals, built in 1974, may have looked fresh and modern during the Nixon administration, but they had been showing their age for quite a while. It will take several years until the airport is totally modernized — I’m glad to see that DFW management and American Airlines have started the process.
Disclaimer: I own stock in AMR Corporation, the parent company of American Airlines.Total value is less than $600.
There had been a lot of buzz recently on the blogosphere and Twitter abut the “new American Airlines.” What did this mean?
Thursday morning I got word that the new American Airlines would be revealed at 9 a.m. Would this be an announcement that AA was leaving bankruptcy? Perhaps official word of a merger (or non-merger) with US Air? It turned out to be neither of those. Instead, AA unveiled its new livery and logo.
American Airlines had an iconic logo and design to its aircraft that had gone unchanged for years. When I saw the new design, my initial response was negative.
But the more I look at it, the more I like it.
I think they made a good choice with the clean font on the side of the aircraft.
The only part of the design I am not excited about is the stylized eagle.
If I did not know it was an eagle, I am not sure I would recognize it as such. But I have no doubt I’ll adjust to it — if this is the biggest change I have to deal with in 2013, then it will be a pretty good year for me!
In the future we’ll see new American Airlines luggage tags, elite status cards, a new look at the airport as AA incorporates the new design throughout its network. We may even see new uniforms for flight attendants and gate agents.
It’s going to cost a lot of money to do all this. AMR Corporation is in bankruptcy, is this the best time to take on such an expense? From a bean-counter standpoint, probably not. But if your goal is to totally remake the airline with new aircraft, new services, and new Oneworld partners, this may be the perfect time.
Enjoy these videos from AA.
This video explains how they developed the new look.
And of course, there are new commercials.
Disclaimer: I own stock in AMR corporation, the parent of American Airlines. Total value of my holdings is less then $150,
Twenty-Five years ago American Airlines began service between Dallas-Fort Worth and Tokyo.
To mark the occasion, they are running a Pinterest promotion—enter and you could win a luxury trip to Tokyo. You must enter before May 25 to have a chance to win round-trip Business Class tickets to Tokyo and a 3-night stay at the Shangri-La Hotel in Tokyo.
See this Pinterest graphic for the full details. Good luck!
My wife and I are going to take a trip to Chicago for 5 days later this month. I don’t know if a live travel agent with an office downtown could have gotten me a better deal or not, but I decided to book the trip myself. I used the major travel sites: Expedia, Travelocity, Orbitz, HotWire, Priceline, Hotels.com, Kayak, Hipmunk, and American Airlines Vacations.
I wanted two non-stop tickets on American Airlines from Austin to Chicago, leaving in the morning, and returning in the late afternoon. And I wanted a downtown hotel, I did not want to stay at O’Hare.
Checking prices on a daily basis I learned that none of those agencies charged the same price two days in a row. They also had different prices from each other: one might have a special sale on a given property that the others could not match. Regardless of which service I used, I always got a better price buying a package deal than booking air and hotel separately.
In the end, I booked the trip at a site I had previously not heard of, bookit.com. I found that their price for the days of our trip were better than all the others. Was this a fluke, or will it give me a better price on another trip? Let’s find out.
I’m going to check the price on a 5-day trip from Austin to Seattle, depart June 13 and return June 17, fly American Airlines, and stay at a nice downtown hotel. Let’s see what kind of prices I get with this highly unscientific survey.
American Airlines, Leave Austin 8:35 a.m., Arrive Seattle 12:35 p.m. with a stop in Dallas. On return we’ll leave Seattle at 3:05 and arrive Austin at 10:40 p.m. We’ll use these flights for all the itineraries. We’ll stay at the Sheraton Seattle, total cost $1,957.
Traveloicity did not have availability for the same flights as Expedia. So I did the best I could. leaving Austin at 8:25 a.m. arriving Seattle at 2:55 p.m. That’s not bad, but I did not like my return options, all of which left at sunrise. I selected a flight that left at 7:30 a.m. and got into Austin at 2:55 p.m. I booked the Sheraton Seattle: total cost: $1,830.91 Compared with Expedia I saved $160, but also had to be at the airport on my departure day by 6 a.m., thus losing half a day in Seattle.
American Airlines Vacations:
American Airlines could not book me on the same flights as Expedia, so I tried to match the Travelocity itinerary. I could not match that either, so I booked a flight that would leave Austin at 10:05 a.m. and arrive Seattle at 3 p.m. For the return I would leave Seattle at 3:05 p.m. and arrive Austin just after midnight at 12:10 a.m. American did not offer the Sheraton Seattle so I chose the Westin Seattle instead. Total cost: $1,863.69. Not a bad deal, we’d arrive home late, but I preferred that to an early morning flight from SEA.
I booked the same flights as I did with American Airlines Vacations. I was however able to book the Sheraton Seattle. Total cost: $1,628.24.
I was able to book American Airlines, leaving at 10:05 and arrive 3:00 p.m, returning Sunday at 3:05 arriving 12:10 a.m. I was able to book the Sheraton Seattle: Total Cost: $1,587.27.
Same flights and hotel as bookit.com, total cost: $1,676.99
This site booked hotel and air separately. I found the AA flights I wanted and it sent me to aa.com to purchase them. Then it opened another window for the hotel. On aa.com I booked a 9:25 departure, arriving Seattle at 2:15 Return flight left at 3:05 p.m. and arrived at 12:10 a.m. Cost for tickets is $882.40. Sheraton Seattle was $281 per night plus tax, for $1,014.52. Total cost: $1896.92
I used the standard Priceline, not the name-you-own-price version where you really do not know what property you will get. I booked American Airlines departing 12:20 p.m. arriving 5:55 p.m. Return is the 3:05 to 12:10 a.m. that so many others have offered. I was able to book the Sheraton Seattle. Total cost: a stunning $1,393.70, by far the best deal I have found.
What does this prove?
Not much. It shows that this specific trip booked at this time of day resulted in Priceline giving me the best price. If I check again tomorrow evening, or change the itinerary by 1 or 2 days, it’s very likely that all of the prices listed above will change. Will Priceline still come out ahead? Bookit.com had the lowest price for my Chicago trip, and by booking it in the morning I save over $300 compared to booking it the prior evening.
Does each service offer the same features? Some offer a price guarantee while others do not, that could be part of the price difference.
I did find that the best days for booking a vacation are Tuesday, Wednesday, and Thursday. Prices go up on Friday and do not drop much until the following Tuesday.
If you are planning on taking a trip and you have the time, checking all of the services on a daily basis will help you to save money in my opinion.
Yes it’s true! American Airlines announced today that the double Elite Qualifying Miles (EQMs) promotion is back!
Well, actually it never really went away. It was scheduled to expire on March 31 — they’ve extended that to June 30. That will allow more than enough time for me to earn enough miles to reach Executive Platinum status!
The plan basically remains the same: earn double EQMs and double redeemable miles on flights between DFW and Los Angeles (LAX) or San Francisco (SFO), and also on flights between Chicago O’Hare and LAX, SFO, and an addition, Orange County, (SNA) California. Oddly, the bonus to SNA is only from ORD and not from DFW.
For all the details, visit the AA promotion page.
I have two mileage runs currently scheduled, one to SFO later this month that will earn double EQMs, and one in April to Portland that will not, but because of the odd routing (to Portland via DFW and Seattle) I’ll still earn more than 5,000 EQMs.
Two more SFO trips by June 30 and I will reach Executive Platinum. Barely, by my math I’ll have 100,011 miles, but more than 100,000 is more than 100,000.
This is an awful lot of flying for me early in the year, but it makes no sense for me to get this close to EXP and not go for it. I’ll fly fewer miles this year to make EXP than I did last year to make Platinum. This would not have happened without AA’s promotions, so to AA I send a huge THANK YOU!
I received the following letter yesterday from American Airlines: While I knew this was coming, I was still glad to receive it. In 2011 I did not get a letter like this until September, and by then I had flown a lot more and spent a lot more money then I did in January this year!
Next stop: Executive Platinum!
Dear XXXX YYYYY,
We are happy to welcome you to another year of American Airlines AAdvantage Platinum® membership and benefits!
Your new card will arrive by mail in just a few weeks, but in the meantime I want to express my appreciation for your business. We are pleased that your status is now extended through the next elite membership year, and will work hard to ensure your loyalty is rewarded.
Along with your membership comes a range of benefits designed to make your travel more enjoyable. Whenever you wish to review your membership privileges, we invite you to access your Benefits Guide online at aa.com/aadvantageplatinum.
As one of our valued elite members, you are especially important to us. Thank you for your support of American Airlines and the AAdvantage® program.
Suzanne L. Rubin
AAdvantage® Loyalty Program